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Softmetal Web Services

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About Us

Being a hosting customer can be a hard thing - you often need to cope with downtimes and a pitiful and slow customer service. To top it all off, you have to sign at least in 2 admin panels in order to administer your domains, billing transactions and your web site itself. When we established Softmetal Web Services, we aimed to change all that.

A Pioneering Web Hosting Approach

The web hosting Control Panel is the part of the hosting platform that the clients see. And 90 percent of the hosting companies out there employ the very same hosting Control Panel - cPanel. We, however, regard cPanel as being antiquated and difficult to work with - it simply obstructs our work. That is the reason why we reached the decision to create a different web hosting Control Panel - the Hepsia Control Panel. It's new, has an ultramodern look and feel and offers billing, domain name and web site administration possibilities, so you can administer all facets of your Internet presence from one place. Moreover, it has a drag-and-drop File Manager, so you won't have to use 3rd-party FTP software. Our tests have verified that the Hepsia hosting Control Panel is 3 times faster than other Control Panels! We have also prepared a Control Panel demo account - you can check for yourself how Hepsia works.

A Stable Web Hosting Platform

Your web site needs to be visible online. This is the reason why we count on lightning-fast web hosting servers driven by the proven combination of Linux and Apache. We are also partnering with four world-class data centers where you can host your website. This allows us to offer a 99.9% network uptime guarantee.

A Customer-Centered Approach

Last, but not least - we are there for you! We have Live Chat techs who are there to reply to all your pre-sale inquiries and to help you rectify minor technical problems. We have an outstanding 24/7 tech support service. We offer a one-hour trouble ticket response time guarantee, but in most cases our techs respond to support tickets in no more than twenty mins!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 216660

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com